Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes, the product you receive will closely match the image on our website. Your satisfaction is our priority.

Where can I view my sales receipt?

Check your email for an order confirmation or log into your account on the website to view your sales receipt. If you have trouble, contact customer support for assistance.

How can I return an item?

To return an item:

  1. Check the store's return policy.
  2. Log in to your account, find the order, and initiate the return.
  3. Provide necessary details about the return reason.
  4. Pack the item securely.
  5. Ship the package to the designated address.

For additional assistance, contact customer support.

Will you restock items indicated as “out of stock?”

The restocking of out-of-stock items depends on the retailer's policies and inventory decisions. Check the website or contact customer support for the latest information.

Where can I ship my order?

During checkout, provide your shipping address as the destination for your order. Ensure accuracy, and contact customer support for any specific shipping inquiries.

Information about us

CONTACT US FOR ANY QUESTIONS

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